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A patient portal is a secure online website that allows patients to book appointment, cancel / reschedule appointment using secure username and password. Patients can also view health information such as timeline, medication details, clinical and laboratory / radiology reports.

Appointment


Feature Description
Quick booking Complete booking with MRN and OTP
Guest booking Unregistered patient can book an appointment
Cancel/ Reschedule Cancel with a single click

Impacts: Customer Experience, Lower Service Cost Base, Revenue Increase

Online Payment


Feature Description
Online payment for consultation Pay online for consultation fee – Cash & Credit
(co pay as per the linked policy)
E-receipt for paid bills View & print bills

Impacts: Patient Experience, Lower Service Cost Base, Lower Service Cost Base

Medication


Feature Description
View ongoing medications Keep track of ongoing prescribed medications
View past medications View past/completed medications

Impacts: Customer Experience

Medical Report


Feature Description
Laboratory To view all Laboratory report
Radiology To view all Radiology report
Allergy To view all Allergy report
Discharge Summary To view the Discharge Summary
Sick Leave To view the Sick Leave

Impacts: Customer Experience

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